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Most frequent questions and answers
We accept orders of Rs 999/- and above. The minimum order value is the same for all areas we service.
We offer CASH ON DELIVERY and other online wallets:Â PayTM, Â Google Pay, Â PhonePe, and UPI.
No, Only Nalansstore.com Coupons are allowed.
We Serve at present only for Near Dwarka(New Delhi) and will be delivered in 24Hrs.
Once you have placed your order you will not be able to make modifications on the website. Please contact our customer support team for any modification of the order.
In the highly unlikely event that you are not satisfied with our product(s), we will provide a full refund of your money for the items returned. All you have is to call us and we will organize the rest. Please also read our Return Policy carefully.
We take utmost care in the selection of all products we supply. We ensure that only products of the highest quality reach you. In the rare and highly unlikely instance of a defective item reaching you, just call us within 24 hrs of receiving the goods and we shall promptly replace the same or give you a refund, as you would prefer. Please also read our Return Policy carefully.
You can cancel your order by confirming the same to us within 2 working hours of placing the order.
Our site caters to members only. You are required to sign up to place an order. Membership is FREE.
You don’t have a binding obligation to buy anything from us if you don’t want to even after signing up for the membership. Nor is there any other obligation towards us.
You can buy from us only after signing up as a member. Our services are available only to our members.
The delivery staff is authorized to collect payment against the delivery of goods. The delivery staff will give you a bill for the goods delivered.
Staff will check the same in your presence at the time of delivery. If any item is found damaged, our delivery staff will issue you a credit for the same or provide a replacement in the next 24 hrs. You can exercise any one of the two options at the time of receiving the goods
We ensure that you get not only the best quality produce but also the freshest. As part of our standard practice, we check for the date of manufacturing both at our receiving stage as well as our selling point. This double check ensures that only products of the latest Date of Manufacturing/Packing reach our customers.